Amazon is changing the return postage shipping policy
in October we will have to front the return postage to the customer ...
so at least it appears we can take it back
if the return is the fault of the seller then the seller will be expected to foot the return shipping costs. However if it’s buyer remorse (they ordered accidentally or simply changed their mind) then the seller can knock the return shipping cost off the amount that they refund.
Note this is amazon changing the basic premises of the mail order business. So the new default will become that customers end up with no consequences for getting a product in their hot little hands and then just deciding they just don’t want it. The poor merchant will have to pay for the customer’s convenience.
or raise our prices and become less competitive on that platform.
This might be great for the customer and Amazon
… not so very great for a small merchant.